Support

When you need advanced technical help for RightCrowd issues that can’t be resolved, you can always count on our friendly support team to assist you.

Get advice and answers from the RightCrowd Team

The RightCrowd ServiceDesk is available to download updates, view the knowledge base or gain online assistance quickly and easily.

RightCrowd provides technical support and documentation to assist in the use of our products and services.

Technical support is provided by email and/or telephone to customers who have a current Software Maintenance Agreement with RightCrowd.

Support can also be provided remotely where this is deemed to be required to resolve the issue.

If your solution was purchased from a RightCrowd Partner, then please report the issue or support query directly to them as they may be able to resolve it in the first instance. They can also choose to pass on the support issue to RightCrowd who can be involved in the resolution process.
Operational Status Page
– RightCrowd Presence Control
01. Support ticket
Submit your support case for one of our dedicated professionals to review and respond. Please include screenshots, log files and any details of when and how the issue occurred, so that we can resolve it sooner.
Raise a ticket now
02. Call RightCrowd Support
USA: +1 858-356-2005
AU: +61 7 5593 2581
EU: +32 9 396 68 22

Transforming access control at your workspace is easier than you think.

You can leave it to the experts at RightCrowd.
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